Shipping Policy
Effective Date: 14-08-23
Thank you for choosing Planet Earth Suds LLC! We are dedicated to providing you with high-quality products while ensuring a seamless shopping experience. This Shipping Policy outlines our shipping procedures, delivery times, and related information to keep you informed about your order.
1. Shipping Zones
We currently offer shipping within the continental United States. Unfortunately, we do not offer international shipping at this time. Please refer to our website for any updates or changes to our shipping zones.
2. Order Processing
2.1 Processing Time: Orders are typically processed within 1-2 business days from the time the order is placed. Business days are Monday through Friday, excluding holidays.
2.2 Order Confirmation: Once your order is confirmed, you will receive an email containing your order details, including the order number and shipping information. Please review this information carefully to ensure its accuracy.
3. Shipping Methods and Rates
3.1 Shipping Methods: We offer standard shipping for all orders. The shipping carrier may vary depending on your location and the size/weight of the package.
3.2 Shipping Rates: Shipping rates are calculated based on the total weight of your order, the shipping destination, and the chosen shipping method. Shipping costs will be displayed during the checkout process before you finalize your order.
4. Estimated Delivery Time
4.1 Standard Delivery: Our standard delivery typically takes 3-7 business days from the date of shipment to reach your location. Please note that delivery times may vary based on factors beyond our control, such as weather conditions, carrier delays, and holidays.
4.2 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
5. Order Tracking
To track the status of your order, you can visit our website and log in to your account. Alternatively, you can enter your tracking number on the “Track Order” page of our website to get real-time updates on your package’s location and estimated delivery date.
6. Shipping Address
Please ensure that your shipping address is accurate and complete when placing an order. We cannot be held responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by customers. If you need to make changes to your shipping address after placing an order, please contact our customer support at info@planetearthsuds.com as soon as possible.
7. Shipping Issues
If you encounter any issues with your shipment, such as a delay, damage, or missing items, please contact our customer support team at info@planetearthsuds.com. We will work diligently to resolve the issue and provide you with the best possible solution.
8. Contact Information
For any inquiries or assistance regarding our shipping policy, please contact our customer support team:
Email: info@planetearthsuds.com
9. Policy Updates
Planet Earth Suds LLC reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes made will be reflected on our website, and the date of the latest revision will be indicated at the beginning of the policy.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.
Thank you for choosing Planet Earth Suds LLC for your shopping needs. We appreciate your support!
Planet Earth Suds LLC
Effective Date: 14-0-23